Koa Coffee Reviews

Koacoffee.com provides a secure payment system for their customers. To manage or edit a payment method, customers need to log into their account and navigate to their subscription orders. There, they can access the payment options tab to edit their card details or add a new payment method. This process is designed to be straightforward and user-friendly, ensuring that customers can easily update their payment information as needed.

Koacoffee.com has a return policy that allows customers to return most new, unopened items within 30 days of delivery for a full refund. If the return is due to an error on their part, such as receiving an incorrect or defective item, they will also cover the return shipping costs. As for their shipping policy, orders are typically processed and shipped within 1-2 business days, but during peak times like holidays, additional processing time may be required. They offer a flat-rate shipping of $7 to any USA address on orders over $39. For international shipping, certain restrictions apply, and some products may not be available for delivery to international destinations. The shipping rates are based on weight, and customers can estimate the shipping cost by adding items to their cart and using the 'calculate shipping' feature.